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Terms and Conditions

With this contract, Home and Film receives from customers the money from the rent as a security deposit as a mediator between the client and the owner, including its management.

This contract will not have effect until the booking is official with the contract signed by the client and documentation required deliver.

1. Pattern's Application.
The present contract follows the law of Tourist Apartments, Bungalows and Villas, and the common Law for tourist rental.

2. Lodging.
The lodging have to comply with the conditions established in the web page: www.villasdecine.com.

3. Services annexed to the lodging.
The lodging includes the pacific enjoyment of itself, the services and settings annexed to it. In the rental price are always included:
a. Water up to 20 m3 per week;
b. Electricity up to 200Kw per week;
c. Two tanks of gas (if the lodging has them);
d. Pool caretaker and gardener (if needed);
e. Key collection;
f. Bed linens and bath towels (if contracted);
g. and it must be given clean and disinfected.

4. Complementary service.
Villas De Cine can give to the clients all complementary services it thinks convenient, publicizing the prices, and adding them to the booking confirmation or invoice form.

5. Global price.
All the prices for the lodging and for the complementary services will be global, including taxes belonging to the activity and what is mentioned in point number 3, if not stated differently in the contract.

6. Payments and booking.
a. Payments will be made by bank transfer to the account number specified in the contract. The following data will be specified: full name of the reservation holder, renting dates and name of the rented house. The client will notify the Company by fax or email, specified in the contact section of this web page, of all payments made.
b. The total amount of the price must be paid by the client before the moment of the occupation of the lodging and, if there has been a down payment, this must be withdrawn from the global cost at the moment of the end payment. To confirm the booking of the lodging, the client has to sign the contract and send it back, then pre-pay 40% of the total amount at the moment of reservation if this is done more than one month before the beginning of the stay and 60% one month before the beginning of the stay. If the booking is reserved less than one month before the beginning of the stay the price must be paid in full.
c. In case of cancellation of the booking confirmation, the Agency can hold for reimbursement 30% of the whole price, when the cancellation takes place more than 30 days before the beginning of the stay, and 50% when the cancellation takes place less than 30 days and more than one 7 days from the beginning of the stay. If the cancellation takes place less than 7 days before the beginning of the stay, the Company can hold the whole amount as reimbursement.
d. The Company will be no more obliged to hold the lodging's booking if this will not be occupied within 48 hours from the date it has been booked for.

7. Take possession of the lodging.
The right to take possession of the lodging will begin, if not different contracted, from 5 p.m. on of the first day of the contracted period, and it will end at 10 a.m. of the last day of the contracted period. Please don't forget to bring the payment vouchers and the booking contract to present them at your arrival.

8. State of the lodging in its occupancy day.
The lodging will be at disposal of the client from the first day of the beginning of the rental period, in good working conditions, and cleanliness that permit its immediate use. Nevertheless all the services described in point 3, must be disposed by Villas De Cine at the time of the occupation of the lodging. The customers agree with the furniture's and household goods which are in the house, like their good quality and utility, if they don't complaint in the first 48 hours.

9. Damage deposit.
a. To replace the loss or the damage of some installations for example, but not limited to: furniture's or household goods, scratches and dirt on the walls, etc., damaged by the client during their stay, which are attributable to customers, as well as compliance with other contract liabilities, the Agency pretends from the client, before the beginning of the stay, a deposit, which amount is defined in the contract.
b. The payment of the damage deposit can be made either by bank transfer one week before the arrival or on the day of arrival, in cash. The client will have to notify his/her preference not less than one week before arrival.
c. The meeting point will be at the address of the booked accommodation or in a meeting point agreed between the parts, the client and the company.
d. The client agrees to wait his/her turn to be attended by our personnel until we check that all the payments have been cleared, in order to get the keys of the lodging.
e. The Company cannot deliver the keys of the lodging nor bring the clients to its place prior to have received 100% of the damage deposit and the whole amount of the reservation.

Clients should facilitate the entry of professional staff into the lodging, duly authorized by Villas De Cine or the owner, to proceed with the maintenance or repairs of the property needed in order to keep it in good conditions, being obliged to tolerate the required repairs and maintenance.

11. Loss of the lodging conditions.
a) If the lodging will not maintain the good conditions once the customer entered in it and not for client's fault, the client can choose to cancel the contract and be refunded the total amount he paid for the whole period, if the Agency cannot move him into another lodging of the same characteristics.

b) If for some reason of major force, the company had to cancel the contract, the customer may have the entire amount of money of the contract period refunded, unless a new accommodation with the same characteristics had been supplied.

12. Vacate of the lodging.
When the contracted period and the eventual extensions established between the Agency and the clients have run out, the clients have to leave the lodging. The Agency has the right to perceive, as reimbursement, an amount three time as big as the one due to the days of the illegal occupancy of the lodging. Moreover the Agency can exercise the right to quit all the services included in point number 3, due to the end of the contract and can prosecute the clients civil and penally.

13. Prohibitions to the clients:
a. To introduce additional people in the lodging than the ones authorized by the fixed lodging's capacity;
b. To put furniture inside the lodging or to take out the furniture from it;
c. To put the mattresses on the ground, either inside or outside the house;
d. To do works or repairs no matter how small they can be, without the written permission of the Agency.
e. To throw objects in the swimming pool, such as, but not limited to: cans, glasses, bottles, furniture, grease, food, paper, stones, etc., as this can damage the walls of the pool and overcharge the water purifier;
f. To clean diving suits, rubber dinghy, etc. in the pool or in the bathroom, because this damages the water purifier and blocks the cleaning of the swimming pool or it may clog the pipes;
g. Perform the activity of hosting in the lodging, or designate it to a different purpose of the contracted one;
h. To introduce explosive or burning material or substance or other material that can harm the guests, the property and the neighbourhood;
i. To realize activities that attempt the standard pattern of living together with others, morality, decency, and public precept. As an example: to make loud noises or play loud music after midnight;
j. To introduce animals if the Agency does not allow it expressly;
k. To use, without the written Company's authorization, machines that will noticeably increase the utilities of water, electricity and gas or fuel;
l. To clean the cars with a hose;
m. To soil the tapestry of the sofas, arm chairs, curtains, the interior and exterior walls of the house;
The unfulfillment of the clients regarding one or more of these prohibitions established in this article, will empower Villas De Cine to cancel the contract, keep the damage deposit to pay damages or/and fines, as reimbursement. In any case, if the damage produced by the client/s could not be fulfilled with the damage deposit delivered, the client/s undertakes to pay the remaining amount, having been informed in advance with a budget.

14. The Agency is not responsible for:
a. Burglar or break in the lodging during the client's stay, with money or stuff stolen by the burglars;
b. Noises outside the property, due to “fiestas”, traffic or buildings that are out of the control of the Company;
c. Cut of water or electricity due to causes exteriors of the lodging, as overcharge on the exterior line, bad weather, working in the line, breakage in the pipelines on the street, etc.
Therefore no refund will be given for any of these complaints, neither there will not be any possibility to cancel the stay, nor to change the lodging if we don't have another one available.

15. Warning about the consumption of water and electricity.
Water and electricity are very valuable elements in the world and they are also very expensive supplies in some places (like "The Costa Blanca" in Spain, for example), therefore we ask you kindly to be very careful in the use of the air conditioning and the lights, the use of the washing machine and the dishwasher only when really needed, and watch for the water in the swimming pool or using the hose..., not to waste it. The misuse of these supplies can take even to a temporary suspension of them and the excessive use of them will be charged to your damage deposit.

16. Garbage bags.
Please throw the garbage bags daily into the appropriate containers that are on the street or in specific places of the urbanization, as the final cleaning fee does not include the garbage disposal. In case we find garbage bags in the house after you leave, it will be penalized with an extra charge of 100€ from the damage deposit.

17. Jurisdiction.
Court of jurisdiction: any dispute arising out of the application of the present contract shall be settled in Alicante, Spain.

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